At Mack Designer Hardware, we take pride in our dedicated team of professionals who play a vital role in making your design dreams a reality. Get to know the faces behind the exceptional service and expertise that sets us apart.

Leadership Team

Kristopher Jong


With decades of experience as a locksmith in the decorative hardware industry, Kris founded Mack Designer Hardware with his father, Ken, in 2016. His passion for design and commitment to quality continue to drive the company forward.  Kris is a 9-year U.S. Army veteran that earned a Bronze Star while he served a tour in Iraq in 2007-2008 as a Military Police officer.  Kris has extensive knowledge of locks, and has installed hundreds of locks over the years. 

Connect with Kris on LinkedIn.

Kenneth Jong

General Manager / Owner

As our General Manager, Ken brings a wealth of experience in both residential and commercial applications to Mack Designer Hardware Inc. His commitment to staying ahead of current technology and hardware trends ensures that our product offerings are always on the cutting edge of style and functionality.  Ken's extensive experience in the hardware industry allows him to solve almost any hardware problem you might have.  He works closely with architects, designers and contractors on large scale jobs for apartment buildings, hospitals, hotels, and other commercial spaces.

Josh Johnson

Assistant Manager

Meet Josh Johnson, our dedicated Assistant Manager at Mack Designer Hardware. Joshua brings a wealth of experience and a passion for exceptional customer service to our team. With a keen eye for detail and a commitment to ensuring the smooth operation of our day-to-day activities, Josh plays a crucial role in delivering a seamless experience to our valued clients. Whether he's assisting with inventory management, overseeing customer interactions, or providing support to the broader team, Josh's dedication and leadership contribute significantly to the success of Mack Designer Hardware. His collaborative spirit and problem-solving approach make him an invaluable asset to both our staff and our customers alike. 

Sales and Customer Support

Lucy Wright

Senior Sales Consultant

Meet Lucy Wright, a seasoned professional with over 20 years of invaluable experience in the design industry, making her an integral part of the Mack Designer Hardware Inc team. As a veteran in the field, Lucy brings a wealth of knowledge and a keen understanding of design trends that greatly enriches our product offerings. Her extensive background not only showcases her expertise but also reflects a passion for staying at the forefront of the ever-evolving design landscape. Lucy plays a pivotal role in curating our designer hardware collection, ensuring that each piece meets the highest standards of quality and style. With a commitment to excellence, Lucy is dedicated to enhancing your design projects with a touch of sophistication and timeless elegance. 

Connect with Lucy on LinkedIn.

Kim Hubbard

Sales Consultant

Introducing Kim Hubbard, our dynamic Sales Consultant at Mack Designer Hardware, boasting two years of invaluable experience in the industry. Kim's passion for connecting clients with the perfect hardware solutions is evident in her personalized approach and commitment to understanding each customer's unique needs. With a keen eye for design and a comprehensive understanding of our product range, Kim ensures that every client receives tailored recommendations that elevate their projects. Her years of experience have not only honed her expertise but also instilled a dedication to providing exceptional service. Kim is here to guide you through our diverse collection, making your hardware selection process seamless and enjoyable.

Connect with Kim to tap into her wealth of knowledge and experience, and let her help you transform your spaces with the finest designer hardware solutions.

Kristen Haarstick

Sales Consultant

We are thrilled to welcome Kristen as the newest addition to our team at Mack Designer Hardware. Kristen brings a fresh perspective and enthusiasm to the role, coupled with a genuine passion for helping clients find the perfect hardware solutions for their projects. Despite being our newest team member, Kristen has already demonstrated a keen eye for design and a quick grasp of our extensive product range. With a commitment to excellence and a focus on delivering outstanding customer service, Kristen is dedicated to ensuring that your experience with Mack Designer Hardware Inc is nothing short of exceptional. Feel free to reach out to Kristen for personalized assistance and insights into our latest offerings. We're confident that Kristen's energy and expertise will contribute to making your hardware selection process both enjoyable and successful.

Connect with Kristen on LinkedIn to get to know our latest team member better.


Warehouse and Operations

Matthew Jong

Warehouse Manager

Meet Matthew Jong, the Warehouse Manager at Mack Designer Hardware. Matt brings a strong foundation of organizational skills and a commitment to efficiency to our warehouse operations. With a family-oriented approach, he collaborates seamlessly with the team to ensure that our inventory is managed with precision, orders are fulfilled promptly, and our products are delivered to our clients in top-notch condition. Matt's attention to detail, combined with his dedication to maintaining a smooth workflow, plays a vital role in upholding the high standards of service that Mack Designer Hardware is known for.

Connect with Matt on LinkedIn.

Join Our Team

Interested in joining the Mack Designer Hardware family? Check our Careers page for current job opportunities and be a part of our commitment to excellence.

We are passionate about what we do, and our team is here to make your experience with Mack Designer Hardware exceptional. Feel free to reach out to any team member with your inquiries or to learn more about our products and services.